tkp888 Privacy Policy

This Privacy Policy ("Policy") governs the collection, processing, storage, and sharing of personal data by tkp888 ("the Company", "we", "us", "our") in connection with the operation of the tkp888 online gambling platform, accessible at tkp888.bet (the "Platform").

This Policy applies to all individuals who interact with the Platform in any capacity, including registered members, prospective members who visit the Platform without completing registration, and former members whose accounts have been closed. It covers personal data collected through the website, live chat, email correspondence, telephone, and any other communication channel operated by tkp888.

tkp888 is the data controller in respect of all personal data collected and processed under this Policy. Where tkp888 engages third-party service providers to process data on its behalf, those providers act as data processors subject to written contractual obligations that meet the standards required by our international operating licence.

This Policy should be read alongside the tkp888 Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement governing your use of the Platform.

tkp888 collects personal data from members through several distinct channels and at different stages of the membership lifecycle. The categories of data we collect, together with their primary source, are set out in the table below.

tkp888 uses the personal data it collects for clearly defined purposes. We do not use personal data in ways that are incompatible with the purpose for which it was originally collected without obtaining fresh consent or establishing an alternative lawful basis.

• Account Management: To create, maintain, and administer your tkp888 member account, including processing deposits and withdrawals, applying bonuses, and managing responsible gaming tool settings.
• Identity Verification & KYC: To verify your identity, confirm your age (21+), and comply with our international licensing obligations and anti-money laundering (AML) programme.
• Transaction Processing: To facilitate deposits and withdrawals via local Indonesian payment methods including BCA, BRI, BNI, Mandiri, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Platform Improvement: To analyse aggregate usage patterns, identify technical issues, and improve the functionality, design, and content of the tkp888 Platform.
• Customer Support: To respond to your enquiries, resolve complaints, and deliver responsive 24/7 support through our Indonesian-speaking agent team.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, enforce member-requested limits and exclusions, and reach out proactively where welfare concerns are identified.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features — but only where you have provided explicit consent or where a legitimate interest basis applies. You may opt out of marketing communications at any time by contacting support.
• Legal & Regulatory Compliance: To comply with applicable law, respond to lawful requests from regulatory or law enforcement bodies, and fulfil our obligations under our international operating licence.

tkp888 processes personal data only where it has an established legal basis for doing so. The primary legal bases we rely on are set out below.

Where tkp888 relies on legitimate interests as its legal basis, we conduct a balancing test to ensure that our interests do not override the privacy rights and expectations of the relevant individuals. Members may object to processing based on legitimate interests by contacting our support team.

tkp888 does not sell personal data. We share member data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: Financial data is shared with local Indonesian bank processors and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposits and withdrawals. These processors are bound by their own regulatory obligations and contractual data protection commitments to tkp888.
• Identity Verification Providers: KYC documents may be transmitted to licensed third-party identity verification services for automated document authentication. These providers act as data processors under written contracts with tkp888.
• Game Studio Providers: Certain session and wagering data is shared with game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe — to the extent necessary for game delivery, RNG audit compliance, and dispute resolution.
• Regulatory & Law Enforcement Bodies: tkp888 will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law, by a valid court order, or where necessary to prevent or investigate suspected fraud, money laundering, or other criminal activity.
• Responsible Gaming Organisations: In cases of confirmed problem gambling or voluntary self-exclusion, limited member data may be shared with responsible gaming organisations or self-exclusion scheme administrators to enforce exclusion requests across partner platforms.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of tkp888's business, member personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

tkp888 uses cookies and similar tracking technologies to operate the Platform effectively, maintain session security, and analyse usage patterns. A cookie is a small text file placed on your device by the tkp888 server when you access the Platform.

You may control cookie settings at any time through your browser's built-in privacy controls. Disabling strictly necessary cookies may impair your ability to log in and use core Platform features. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.

tkp888 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and our international licensing obligations. The table below outlines our standard retention periods by data category.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

tkp888 implements a layered set of technical and organisational security measures to protect member personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include the following.

• Transport Layer Security (TLS): All data transmitted between the Platform and your device is encrypted using TLS 1.2 or higher. Connections using outdated protocols are rejected by our servers.
• Encryption at Rest: Sensitive personal data — including KYC documents, financial records, and password hashes — is stored in encrypted form within our secure data infrastructure.
• Access Controls: Access to member personal data is restricted to authorised tkp888 personnel on a role-based, need-to-know basis. All privileged access is logged and subject to periodic review.
• Multi-Factor Authentication: Internal systems that store member data require multi-factor authentication for staff access. Members are encouraged to use strong, unique passwords for their tkp888 accounts.
• Intrusion Detection & Monitoring: Our security team monitors the Platform infrastructure continuously for anomalous activity, attempted breaches, and data exfiltration patterns.
• Third-Party Security Audits: tkp888 engages independent security professionals to conduct periodic penetration testing and vulnerability assessments of the Platform.
• Data Breach Response: In the event of a data breach that is likely to result in a risk to member rights and freedoms, tkp888 will notify affected members and relevant authorities within 72 hours of becoming aware of the breach, in accordance with our licence obligations.

As a member of the tkp888 platform, you hold the following rights in respect of your personal data. tkp888 is committed to honouring these rights promptly and without unnecessary barriers.

To exercise any of these rights, please contact the tkp888 data team via live chat or by email at [email protected]. We will acknowledge your request within five business days and provide a substantive response within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly.

The tkp888 platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and any account found to be held by a person under 21 years of age will be closed immediately.

If you believe that a minor has registered an account on the tkp888 platform, please contact our support team immediately at [email protected]. We will investigate the report promptly, close any confirmed underage account, and delete all associated personal data in accordance with our data retention policy.

Parents and guardians in Indonesia are encouraged to use parental control software to prevent minors from accessing online gambling platforms. tkp888 supports responsible gaming initiatives and cooperates with any verified safeguarding request from a parent or legal guardian.

tkp888 is an internationally operated platform. In the course of providing its services, personal data may be transferred to, stored in, or processed in countries outside Indonesia where our infrastructure providers, game studios, or identity verification partners are located.

Where personal data is transferred internationally, tkp888 ensures that adequate safeguards are in place to protect that data to a standard equivalent to what is described in this Policy. Safeguards may include contractual data protection clauses agreed with the receiving entity, or transfers to jurisdictions that maintain data protection standards comparable to international best practice.

By registering an account with tkp888 and accepting our Terms & Conditions, you acknowledge and consent to these international transfers on the basis that adequate safeguards as described above are in place.

tkp888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or operational structure. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Where an amendment materially changes the way we collect or use your personal data, we will notify all registered members by email and post a prominent notice on the Platform at least 14 days before the change takes effect. Your continued use of the Platform following the effective date of the revised Policy constitutes your acceptance of the changes.

If you do not agree with a material amendment to this Policy, you may close your account and withdraw any remaining balance before the change takes effect. To close your account, please contact our customer support team via live chat.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related complaint, please reach out to the tkp888 data protection team using the channels below. Our support agents are available 24 hours a day, 7 days a week, with Indonesian-speaking staff on every WIB shift.

When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of your request. This will allow us to locate your records and respond accurately within the 30-day response window.